HOW TO ORDER

  1. Select Product

Click “shop” and select the category then product you are interested in by clicking the photo for a complete description and close-up images. 

  1. Add to Shopping Bag

Choose your desired size, color, quantity, then click ADD TO CART to purchase. Shortly you will be redirected to either CONTINUE SHOPPING or GO TO CART to proceed to order.

  1. Review Your Bag

Click on the SHOPPING BAG icon on top right section of the website to review your items.

  1. Check Out

If you decide to finalise your order, click CHECK OUT. Please note that product availability is not guaranteed before you check out.

  1. Sign In

For a registered shoppers, please use your registered email address so that your order will be automatically recorded in your account. For first-time shoppers, simply fill in your details to register.

  1. Review Your Order

Review the list of items that you want to purchase at the left section.

  1. Finish Shopping

Click LANJUTKAN PENGIRIMAN and double check again the shipping details. Choose which courier you prefer. And click LANJUTKAN PEMBAYARAN then PROSES PEMESANAN. An on-screen receipt with an ORDER ID will appear. You will need the ORDER ID to confirm payment (if you choose "Bank Transfer" payment method) and to check your order status. Make sure you write down your ORDER ID in case you need to refer to it later. You will also receive the payment details via email.

 

MY ORDER ID

ORDER ID is a random reference number you received after making an order.

Be sure to write down this numbers as you need them for payment confirmation and order tracking.

 

ACCOUNT INFORMATION

You can modify your account details and review your order history in "My account" section in the right top of our website.

  

ORDER STATUS

  • Successfully placed orders will receive an e-mail confirmation with your order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
  • Please log in to your account to view your recent order history, status, and tracking information.
  • If you need any assistance with your order, please contact us immediately via email. We will not be able to make changes to your order after your order has shipped.

 

MODIFY AND CANCEL ORDER

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. Please be 100% sure that you are confirming the purchase to be fair to all customers. Once payment is received, we cannot cancel your order as it has already been processed. 

 

HOW TO CONFIRM PAYMENT

After the payment has been done, simply click on My Account link at the upper-right section of the website. 

You will be asked to sign in with your existing account.

After you have signed in, click “Confirm Payment” then select the order you have paid. Fill in all the required details.

You will receive an automatic email regarding the shipping schedule and shipment tracking code once we have confirmed your payment and shipped your order.